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AmGeneral Insurance Fast-Tracking Penang Flood Victims' Claims
Last update: 07/11/2017

KUALA LUMPUR, Nov 7 (Bernama) --†AmGeneral Insurance Bhd (AmGeneral Insurance) will be fast-tracking valid property and motor insurance claims from Penang flood victims to within 48 hours from the usual seven working days.

In a statement today, the company said its†units, Kurnia Insurans and AmAssurance, had†already fast-tracked interim payments†of up to RM500,000 to over 60 flood claims since the process was initiated.

"We have fast-tracked the claims process to provide claimants with financial comfort and assurance in the shortest possible time during this challenging period," said†AmGeneral Insurance Chief Executive Officer†Derek Roberts.

For retail business owners, AmGeneral Insurance will†allow its adjusters to authorise direct settlements for claims below RM30,000.

The adjusters will†also be allowed to exercise their discretion in appointing restorers on behalf of commercial business owners†to determine the level of repairability of damaged properties, and to expedite the repairs.

For retail customers, there would be a special consideration in terms of waiving checks on the adequacy of the sums insured for claims below RM30,000.

Claimants may†contact AmGeneral Insurance's Auto Assist via toll-free number†1800 88 3833 (Kurnia Insurans) and 1300 88 2647 (AmAssurance).

AmGeneral Insurance†is one of the largest motor and general insurance companies in Malaysia, with over four million policyholders.

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MIDDAY, THURSDAY, FEB 22
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S'pore 2.9556/9587
100 Yen 3.6488/6533
Sterling 5.4485/4535
Euro 4.8081/8134
Source: Bank Negara Malaysia

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